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Page Features Not Appearing or Functioning Correctly

How to troubleshoot some simple site errors or issues

Minor issues can sometimes occur due to the browser storing excessive cookies and data. If you are having trouble seeing some components on your page, we recommend clearing cache, history, and reloading the page.

Please continue below to review steps on how to do this for your specific browser. If you do not see the browser listed, we highly recommend a browser in this list.

For Windows Users

Google Chrome:
  • Hold down Ctrl and click the Reload button
  • Or hold down Ctrl and press the F5 key on your keyboard
Microsoft Edge:
  • Hold down Ctrl and click the Reload button
  • Or hold down Ctrl and press the F5 key on your keyboard
Mozilla Firefox:
  • Hold down Ctrl, Shift, and the R key
  • Or hold down Ctrl and press the F5 key on your keyboard

For MacOS Users

Safari:
  • ​Hold down Option, Command, and the E key on your keyboard
Google Chrome:
  • ​Hold down Shift and click the Reload button
  • Or hold down Command, Shift, and the R key on your keyboard
Mozilla Firefox:
  • ​Hold down Shift and click the Reload button
  • Or hold Command, Shift, and the R key on your keyboard

If you need further assistance please contact us by emailing us at support@formswift.com.