1. Help Center
  2. Membership & Billing

How do I cancel my trial or membership?

  1. Login into your FormSwift account
  2. Click on the Account Settings tab
  3. At the bottom of the page, you'll find a "Subscription Settings" section with a "Cancel Plan" button

After you've confirmed cancelling, you’ll be taken to a confirmation page and your cancellation will be processed. An email notifying you that your membership has been cancelled will also be sent to your email address.

If you’re not able to cancel online, or if you prefer to cancel another way, you can cancel your subscription by emailing us at support@formswift.com.

How do I request deletion of my personal data?

You can request that we stop, limit our use of, or delete your personal data in certain circumstances—for example, if we have no lawful basis to keep using your data, or if you think your personal data is inaccurate. 
You can also choose not to receive marketing messages from us. You can click the Unsubscribe link in any categories of emails you no longer want to receive.
If your account information is inaccurate, you can update it at any time by signing in to your account and going to your account page.
If you believe that Dropbox has no lawful basis for using your personal data, believe there are other inaccuracies in your personal data, or wish to object to the use of your personal data, please let us know by contacting us at privacy@dropbox.com and we’ll look into it.
If you are a FormSwift user
  • To delete a file you uploaded:
        1. Log in to formswift.com.
        2. Click the trash can icon to the far right of the file.
        3. Click Confirm to delete the file.
  • To delete your FormSwift account, content, and personal data, please sign into your account and complete these steps.
If you are not a FormSwift user
To request that your personal data be deleted, please contact privacy@dropbox.com with the subject “FormSwift Data Deletion Request.”
You also have the right to lodge a complaint with a supervisory authority. We will not discriminate against you for exercising any of these rights.