Steps on how to fax a document
We understand that you are having trouble with faxing your document, so we
have provided a few steps below to help you with this process.
To start sending a fax, click on "Send a New Fax". This will bring you to the Send Fax page. You can then enter a recipient fax number and upload a PDF to be faxed to the recipient. After providing the information listed, click on "Send Fax" and you should be sent to the success page.
After sending the fax, you should be able to see your sent fax's progress in the Sent subtab. Faxes aren't instant so if you supplied the correct information in your fax sent, you should see that your sent fax is in progress.
In addition to "In Progress", the other possible statuses are "Failed" and "Success". If your sent fax has failed, you will receive an email notification and the status will be updated to "Failed". If your sent fax was successful, you will receive an email and the status will be updated to "Success".
If you do not see an updated status, please simply refresh your browser, which should allow you to see the updated status of your sent fax.
In addition, if you are receiving a fax from a sender, you will receive an email notifying you that you've received a fax. After receiving a fax, you can click on "Download" to download your fax.
We hope this helps you with successfully faxing your document. If you need any further assistance, please contact us and we will be more than happy to assist you.